I bought a dreadnought on a well known auction site. It arrived damaged. The seller says I need to go through Postal insurance. I wanted to send it back for a refund what do you think should happen?

My friend has posted the photo's and email here. I was quite surprised at the sellers response. [url]http://chaptermasters.com/model-buying-is-a-risky-game/[/url]

If I do a postal insurance claim I keep the model and get my money back, but I have to fill out forms and it all takes longer.