No more GW Facebook?

[Defenestratus]

Friend of mine just told me that GW pulled down their Facebook page.

Can anyone confirm since I'm not actually on the vile, infernal data mining operation?

[DrLove42]

Is indeed the case.

It doesn't mean it won't be back though. It was a great tool for them, i don't see it being gone for long

[Mr Mystery]

Black Library just posted a few minutes ago (Mark of Calth, short story compendium about Calth)

Nothing from GW today, but that doesn't mean anything really.

[Defenestratus]

Is indeed the case.

It doesn't mean it won't be back though. It was a great tool for them, i don't see it being gone for long

Friend seemed to indicate that they were taking quite a beating on their FB page about the whole Space Marine trademark thing.

[DrLove42]

Wouldn't suprise me that it was a bit of an attack.

The internet is retarded. Attacking a facebook site probably seems like a good idea to idiots.

[Mr Mystery]

Probably the same idiots who think forming a 500 or so man petition to a private company run to make a profit for it's shareholders will matter a single jot...

[Learn2Eel]

Actually, I did see they were having maintenance issues earlier. That may be related.
Though I can't actually remember if it was for the main site or related to their Facebook page.

Still, wouldn't surprise me if the litany of abuse was the reason. Keyboard heroes are the norm it seems nowadays....

[DrLove42]

The official site was down for maintainance yesterday. Was supposed to be down for 4 hours, took about 12 to get back

[Herzlos]

Friend seemed to indicate that they were taking quite a beating on their FB page about the whole Space Marine trademark thing.

They were. Literally hundreds of replies to the post about trademarks (I think it was 742 last time I looked), most pretty negative.

The story from BL is that they've removed it to focus on providing news updates via the local stores (either in store or on the stores FB page), and apparently all the facebook links have been removed from the site (the reason it was down?).

So it doesn't look like it'll be back any time soon. The twitter account is still there, but hasn't been active since the FB page disappeared.

[Herzlos]

Wouldn't suprise me that it was a bit of an attack.

The internet is retarded. Attacking a facebook site probably seems like a good idea to idiots.

It's not that idiotic an idea, it resulted in high profile complaints in one of their own marketing streams, and has had the effect that they've dropped it to keep the criticism out of the public eye.

Many people have had much better success with customer support from various companies by asking them on facebook or twitter publicly, after giving up on the normal channels, because the public status of it forces their hand to resolve things in a way that looks good for them. GW operates differently though, and instead of using the FB page to try and negate the bad publicity, they pulled it.