Couldn't have said it better.
We don't begrudge GW for profit-seeking. Its the ultimate reason why they're in business.
Its just that we see their actions and decisions as incredibly short-sighted, and even at odds with their customers who provide them the revenue for their profits.
We WANT to love GW. We're not asking them to switch their operation to a charity. We just don't want them to give us more reasons to buy from someone else.