Armada - pre-order round up.

[Mr Mystery]

And now down to £46.36 on Amazon.

If you've pre-ordered, you pay the lowest listed price, regardless of what it ends up being sold for on release. Which is nice of them.

[40kGamer]

Amazon US has a weird link for Armada that shows a retail price of $59.95 "too low!" and a preorder price of $53.96. there is no picture and they are giving a release date of April 22, 2015! Aye Carumba!

[Houghten]

Hello,

We regret to tell you that we have been unable to source the following item:

"Star Wars: Armada Tabletop Miniatures Game"
[url]http://www.amazon.co.uk/dp/1616619937[/url]

Our supplier has informed us that this item is no longer available. This item has now been cancelled from your order #[number] and we can confirm that you have not been charged for it.

If appropriate, your gift certificate account will be credited.

We apologise for the length of time it has taken us to reach this conclusion. Until recently, we had still hoped to obtain this item for you.

You may visit the product detail page(s) above to see if these item(s) are available from other sellers.

To view the current status and the costs associated with your order, please visit Your Account ([URL="http://www.amazon.co.uk/your-account"]http://www.amazon.co.uk/your-account[/URL]).

Regards,

Customer Service Department
Amazon.co.uk

Well, I'm not exactly Mr. Happy right now. Chiefly because I have a feeling it will go back up for anuvver go of pre-ordering closer to April, but at a higher price than I was set to have paid (£46.36 or lower... it's been a while since I monitored it).

[Mr Mystery]

Got the same

[Col.Gravis]

Late march/early April is now being touted by our distributor, dare I ask, is it possible they've been smacked by FFG for shipping Scum & Villany early? All the other Armada sets are still on Amazon, but cant see the starter at all.

[Brenlak]

It's because they want us to buy Imperial Assault. The lady at my store has told me that's what her supplier has been told from Fantasy Flight, push Imperial Assault.

Has anyone picked this up, played a game?
I would pick it up but my need for a AT-ST has been sated by the previous model game.

[Col.Gravis]

The UK distributor doesn't have any Imperial Assault at present IIRC, so they wont get far pushing it lol

It's because they want us to buy Imperial Assault. The lady at my store has told me that's what her supplier has been told from Fantasy Flight, push Imperial Assault.

Has anyone picked this up, played a game?
I would pick it up but my need for a AT-ST has been sated by the previous model game.

[Mr Mystery]

And now it's back on Amazon.

£79.99.

Am about to complain that they've breached their own pre-order price guarantee. Hoping they'll honour the £46.36 like they should.

[Mr Mystery]

Partial result is partial.....

e: Hi.

I have an issue with a cancelled pre-order placed under your pre-order guarantee.

Order ref is (redacted by me ).

I placed this order when the product was listed at £46.36, back in December 2014. On 2 March, I received an email stating the order was cancelled as you were unable to source the product.

Now it's suddenly back up for a much higher price of £79.99.


Santhosh: Hello, my name is Santhosh. I'm here to help you and will do my best to resolve this.

Thank you for providing the order number.


Me: No problem.


Santhosh: Could you please wait for two minutes while I check this for you?


Me: Certainly.


Santhosh: I’m sorry this is taking longer than expected, could you please be on hold for another 2 minutes while I check this for you?


Me: Yep.


Santhosh: Thank you for being on hold and I am sorry for keeping you in waiting


Me: That's alright.


Santhosh: I have checked the cancelled order and see that the price we offered at that time is GBP 59.94


Me: During the period my order was placed, the lowest is went was £46.36.


Santhosh: I understand your concern, however I see that the price we offered was GBP 59.94

In this case, I request you to place a new order for same item and request you to wait until the order gets dispatched.

If the price changes to a lower price you will be charged towards the lowest price at the time of dispatch.


Me: But then I'd be charged the higher price for the same item, using the same webpage on Amazon, in breach of your own pre-order price guarantee.


Santhosh: However, if the price does not change I request you to contact us once the item gets dispatched so that we can refund the price difference on your order


Me: On which price? The £59.94 when I first placed my order, or the £46.36 listed on 30 December 2014, which would be the price I paid under you pre-order guarantee had my original order not been cancelled?


Santhosh: Sure, please allow me to explain the issue for you

In this case, I have checked the issue and see that the price we offered last on your canceled order is GBP 59.94 and so if you place a new order and if the price goes below the above mentioned you will be charged the lowest price offered before the order is dispatched from us


Me: Right.


Santhosh: However, if the price mentioned does not change , in that case I request you to contact us so that we could refund the price difference for you on the order. I see that we depend upon our manufacturer about the price they offer and we update the same price on the website

So looks like I will, in a round about way, get it for £59.94. And if I keep up my complaint, £46.36, which is the lowest price they've offered it for.

[Cleon]

Partial result is partial.....

So looks like I will, in a round about way, get it for £59.94. And if I keep up my complaint, £46.36, which is the lowest price they've offered it for.

I'd advise going back on their live chat. I pointed out that they cancelled the order and re-listed it one week later, then posted the text of their guarantee and asked them to confirm the price on 30 Dec 2014 and I got the £46.36. I think you just weren't as lucky about who you spoke to.