Quote Originally Posted by The Imperial Fist View Post
You can tell when GW get asked the same question many times in a short space of time - A) they actually reply, and B) you suddenly see a lot of identical answer emails have been sent out from them on here. I got the same response this morning.
Pfft, its nothing new. When I worked in GW customer service back in 2000, we had cut and paste responses for 90% of the e-mails we recieved. Only the other 10% might be something not covered in the stock answers. So it was much easier to skim the day's worth of e-mails, pick out the ones that can be answered with cut and paste and then later deal with the 10%.